If that’s still not working, the student may share the paper with you through Google Docs. If sharing the screen causes glitches (like the sound cuts out or the display looks weird), the first thing you should try is to have the student open a different browser (if they are using Chrome, try Safari, etc).Ask the student to share their screen so that you can see their paper.Once the student joins you and you have greeted them and explained our policies as usual, talk to the student about their priorities and goals for the consultation.If the student still hasn’t joined after you take these steps, contact the front desk through the chat function to request additional help at.You can also invite them directly to the Google Hangouts meeting by clicking on the people icon in the top right corner and clicking “Add People.” If not, invite them using their email address listed in the intake automated email. If the student doesn’t join the video conference a few minutes after you get the intake form, check whether the student has been invited to the Google Calendar event for the appointment.Even if your student doesn’t immediately join the video conference through Google Hangouts Meet, do not leave the meeting. Once you get the intake form, that means that your student has connected with the desk. If this is an online consultation, you will get the intake form as usual when your student checks in.Make sure both you and the consultee mute your audio. If you and the consultee are working on an electronic copy of their writing, have the consultee sign into the Hangouts Meet along with you so that you may use Hangouts’ screen-sharing functionality.Once you get the second notification, you may walk up to the front desk, greet your student, and guide them back to your station for the consultation. Then, you will get a second notification from the front desk when your student has physically entered the writing center for their appointment. If this is an in-person consultation, you will get the intake form when your student checks in.If this is an in-person consultation, we still ask you to use Google Hangouts Meet to allow you and the consultee to use screen-sharing. Do this as soon as your appointment is scheduled to start, regardless of whether you have received the intake form yet. Click “Join Hangouts Meet” from the calendar event to join the video conference.Go to your Google Calendar and click on the event for your appointment.Much of the appointment process will remain the same for both in-person and online consultations. If you are booked, check the Appointment Type column too see whether this appointment is in-person or online/remote.Be sure to check Symplicity in the minutes leading up to each of your appointment start times. Symplicity does not send automatic emails for all changes to appointments, so we expect you to check Symplicity directly for the most up-to-date information. Check Symplicity regularly throughout your shift to see if you have an appointment.Tip: Log into your account in an incognito browser window so that you don’t accidentally switch back to your default personal account.Use Google Chrome because it has the best integration with Google Hangouts Meet.You are expected to be available on Slack throughout all of your shifts. At the start of your shift, log into your UWC business UTmail account and pull up the UWC Slack.
0 Comments
Leave a Reply. |